|
Customer Care
Department M-F 9am to 5pm E.S.T.
Call 1-800-489-8165
The
Clinician's
Resource -
Under
Construction
Questions -
Call
386-753-1959.
Referral Fax -
386-753-1949 or
email
viennamedical@cfl.rr.com.
Volusia County,
Fl.
What
is the
Florida
Nursing
Home
Diversion
Program
and what
is the
purpose
of
Medicaid
Long-Term
Care
Waiver
programs?
The
purpose
of
Medicaid
Long-Term
Care
Waiver
programs
is to
avoid or
delay
unnecessary
and
costly
nursing
home
placement
and
enhance
quality
of life
by
providing
alternative,
less
restrictive
long-term
care
options
for
seniors
who
qualify
for
Medicaid
skilled
nursing
home
care.
These
options
include
care in
the home,
or in a
community
setting
such as
an
assisted
living
facility
or adult
day care
center.
What
Medicaid
Long-Term
Care
Waiver
programs
are
available
to
seniors?
The
Department
of Elder
Affairs (DOEA)
administers
three
primary
Medicaid
Long-Term
Care
waiver
programs
for
seniors:
|
|
• |
the
Medicaid
Aged
and
Disabled
Adult
(ADA)
waiver, |
|
|
• |
the
Medicaid
Assisted
Living
for
the
Frail
Elderly
(ALE)
waiver,
and |
|
|
• |
the
Long-Term
Care
Community
Diversion
Pilot
Project,
more
commonly
known
as
the
Nursing
Home
Diversion
(NHD)
waiver. |
The
department
also
administers
the
Consumer
Directed
Care Plus
(CDC+)
waiver,
which
provides
some
seniors
in the
ADA
waiver
program
greater
control
over
choice
and
delivery
of
services.
For more
information
on these
waivers,
please
see the
Summary
of
Programs
and
Services
on the
department’s
website.
In
addition,
the
Agency
for
Health
Care
Administration
(AHCA)
administers
the
Alzheimer’s
Disease
Medicaid
Waiver,
Channeling
Waiver,
and
Medicaid
Adult Day
Health
Care
Waiver
for
seniors
in a few
specific
counties.
The
Alzheimer’s
Disease
Medicaid
Waiver
provides
services
such as
case
management,
adult day
health
care,
respite
care,
behavioral
assessment
and
intervention,
and
personal
care to
individuals
with
Alzheimer’s
Disease
in
Broward,
Miami-Dade,
Palm
Beach
and
Pinellas
counties.
The
Channeling
Waiver
provides
services
such as
adult day
health
care,
respite
care,
therapies,
skilled
nursing,
and
personal
care in
Broward
and
Miami-Dade
counties.
The
Medicaid
Adult Day
Health
Care
Waiver
provides
services
such as
case
management,
therapies,
counseling,
meals,
and
personal
care
assistance
to
impaired
seniors
at adult
day
health
centers
in Lee
and
Palm
Beach
counties.
For more
information,
see the
Medicaid
Summary
of
Services
on the
Agency
for
Health
Care
Administration’s
website.
Department
of Elder
Affairs
Nursing
Home
Pre-Admission
Screening
(CARES)
|
What
is
the
purpose
of
the
CARES
program? |
The
CARES
Program
(Comprehensive
Assessment
and
Review
for
Long-Term
Care
Services)
is
Florida’s
federally
mandated
pre-admission
screening
program
for
Medicaid
nursing
home
applicants.
The
program’s
purposes
are
to
identify
an
individual’s
need
for
long-term
care,
establish
an
individual’s
medical
eligibility
to
receive
Medicaid
funding
for
long-term
care,
and
recommend
the
least
restrictive
and
most
appropriate
placement.
The
program
emphasizes
allowing
people
to
remain
in
their
communities
by
providing
services
at
home
or in
alternative
community
setting,
such
as
assisted
living
facilities.
For
more
information,
visit
the
CARES
website. |
|
Who
is
served
by
the
program? |
The
CARES
Program
makes
medical
eligibility
determinations
on
all
individuals
seeking
Medicaid
coverage
for
nursing
home
care.
Because
these
individuals
must
meet
both
medical
and
financial
eligibility
criteria,
CARES
staff
must
work
closely
with
the
Department
of
Children
and
Families’
Economic
Self-Sufficiency
Program,
which
conducts
the
financial
eligibility
determinations
in a
separate
process.
The
CARES
Program
also
certifies
medical
eligibility
for
potential
clients
in
certain
Medicaid
waivers
that
provide
community
services
and
conducts
reviews
of
nursing
home
residents
to
ensure
that
they
continue
to
meet
the
level
of
care
criteria.
The
program
also
conducts
level
of
care
assessments
for
private
pay
individuals
upon
request. |
|
How
does
the
program
make
a
medical
eligibility
determination? |
To
make
a
medical
eligibility
determination,
a
CARES
assessor
or a
registered
nurse
assesses
an
applicant’s
physical
and
mental
capabilities
and
limitations,
health
care
needs,
and
social
support
systems.
A
consulting
physician
then
reviews
the
assessment
with
CARES
staff
and
makes
the
final
decision
(called
a
"level
of
care
determination")
about
the
applicant’s
medical
eligibility
for
Medicaid.
During
this
consultation,
the
team
also
makes
a
recommendation
for
the
least
restrictive
placement
that
will
meet
the
applicant’s
service
needs.
The
recommendation
may
be to
place
the
client
in a
nursing
home;
an
assisted
living
facility;
an
adult
family
care
home;
or to
provide
needed
services
in
the
client’s
own
home
or
the
home
of a
caregiver. |
|
How
many
clients
are
assessed
by
CARES
and
how
many
were
not
placed
in
nursing
home
within
30
days
of
the
CARES
assessment? |
During
Fiscal
Year
2005-06,
the
CARES
Program
staff
and
local
agencies
conducted
a
total
of
87,218
assessments.
CARES
staff
conducted
full
assessments,
level-of-care
determinations
and
placement
recommendations
for
49,007
clients
seeking
long-term
care
services.
Of
the
49,007
clients
assessed,
15,037
(30.7%)
remained
in
the
community
within
30
days
of
their
assessment
(this
may
include
some
clients
who
did
not
receive
needed
care).
Local
agencies
conducted
full
assessments
for
21,585
potential
clients
seeking
long-term
care
services
for
other
Medicaid
home
and
community-based
service
waiver
programs
such
as:
Project
AIDS
Care,
Assisted
Living
for
the
Frail
Elderly,
Aged
and
Disabled
Adult,
Cystic
Fibrosis,
or
Traumatic
Brain
and
Spinal
Cord
Injury.
Of
these
21,585
assessments,
27.2%
(5,868)
remained
in
the
community
within
30
days
of
their
assessment,
which
may
include
some
clients
who
did
not
receive
needed
care.
In
addition,
CARES
conducted
10,829
reviews
of
nursing
home
residents
to
ensure
that
they
continue
to
meet
level
of
care
criteria.
Other
performance
measures
and
standards
for
the
department
may
be
found
in
its
Long
Range
Program
Plan
on
its
website.
|
|
How
is
the
program
funded? |
The
Legislature
appropriated
$16.3
million
and
255
full-time
and
62
OPS
positions
to
the
CARES
Program
for
Fiscal
Year
2007-08.
State
general
revenue
accounts
for
25.8%
of
this
total,
and
the
remaining
74.2%
is
derived
from
federal
Medicaid
funds. |
|
Current
issues |
According
to a
February
2007
OPPAGA
report
(Report
No.
07-12),
delays
in
receiving
physician
forms,
regional
workload
issues,
and
client
unavailability
can
lengthen
the
time
it
takes
the
CARES
Program
to
determine
medical
eligibility
for
long-term
care
services.
To a
large
extent
these
factors
remain
outside
the
program’s
control.
Delays
in
receiving
physician
forms,
the
financial
eligibility
determination
process,
and
the
Medicaid
managed
care
payment
system
contribute
most
to
the
time
that
elapses
before
an
individual
can
be
enrolled
in
the
Nursing
Home
Diversion
Program.
Current
state
initiatives
may
help
address
these
delays.
The
Legislature
and
agencies
could
consider
other
options,
such
as
improving
inter-agency
electronic
communication
or
reducing
the
CARES
Program’s
workload,
but
each
of
these
options
has
potential
barriers
to
implementation. |
|
Where
can I
get
more
information? |
OPPAGA
Reports
Statewide
Implementation
of
Aging
Resource
Center
Initiative
Is
Substantially
Complete,
Report
No.
08-14,
March
2008.
An
Aggressive
Schedule
Set
to
Complete
Implementation
of
Aging
Resource
Centers,
Report
No.
07-38,
September
2007.
Department
of
Elder
Affairs
Resumes
Transition
Activities
for
Aging
Resource
Center
Initiative,
Report
No.
07-20,
March
2007.
Several
Factors
Can
Delay
Eligibility
Determination
for
Medicaid
Long-Term
Care,
Report
No.
07-12,
February
2007.
Comprehensive
Assessment
and
Review
for
Long-Term
Care
Services
(CARES)
FY
2005-2006,
Agency
for
Health
Care
Administration,
January
2007.
Proposals
to
Reduce
Medicaid-Funded
Nursing
Home
Bed
Days
in
Florida,
Agency
for
Health
Care
Administration,
December
2002.
For
reports
issued
by
the
Agency
for
Health
Care
Administration,
call
(888)
419-3456
or
visit
www.fdhc.state.fl.us/.
Websites
of
Interest
Centers
for
Medicare
and
Medicaid
Services
www.cms.hhs.gov/
Florida
Agency
for
Health
Care
Administration
www.fdhc.state.fl.us/
Long-Term
Care
Link
www.longtermcarelink.net/
Websites
of
Interest
Agency
for
Health
Care
Administration’s
Assisted
-
Living
Unit
www.fdhc.state.fl.us/MCHQ/Long_Term_Care/
-
Assisted_living/
American
Association
of
Homes
and
Services
for
the
Aging
www.aahsa.org/
American
Seniors
Housing
Association
www.seniorshousing.org/
Assisted
Living
Federation
of
America
www.alfa.org/i4a/pages/index.cfm?pageid=3278
Centers
for
Medicare
and
Medicaid
Services
www.cms.hhs.gov/MedicaidStWaivProgDemoPGI/
Consumer
Consortium
on
Assisted
Living
www.ccal.org/
Family
Caregiver
Alliance
www.caregiver.org/caregiver/jsp/home.jsp
Florida
Affordable
Assisted
Living
www.floridaaffordableassistedliving.org/
Florida
Assisted
Living
Affiliation
www.falausa.com/
Florida
Association
of
Aging
Services
Providers
www.fasp.net/
Florida
Association
of
Area
Agencies
on
Aging
www.f4a.org/
Florida
Association
of
Homes
for
the
Aging
www.faha.org/
Florida
Council
on
Aging
www.fcoa.org/
Florida
Elder
Services
Directory
www.floridaelderresource.com/
Florida
Policy
Exchange
Center
on
Aging
www.fpeca.cas.usf.edu/
National
Center
for
Assisted
Living
www.ncal.org/
National
Family
Caregivers
Association
www.nfcacares.org/
|
|
What
are
the
applicable
statutes? |
Section
409.912(15),
Florida
Statutes. |
|
Whom
do I
contact
for
help? |
Sam
Fante,
CARES
Administrator,
(850)
414-2164/SunCom
994-2164,
fantes@elderaffairs.org
Web
Address:
elderaffairs.state.fl.us/
To
access
a
local
Elder
Helpline,
call
1-800-963-5337
or
711
(for
persons
with
speech
or
hearing
impairments). |
Who is
eligible
for
Medicaid
Long-Term
Care
Waiver
services?
To be
eligible
for home
and
community-based
long-term
care
services
through a
Medicaid
waiver,
individuals
must meet
the
medical
and
financial
criteria
to
qualify
for
Medicaid
nursing
home
care.
The
department’s
Comprehensive
Assessment
and
Review
for
Long-Term
Care
Services
(CARES)
Program
determines
medical
eligibility
and the
Department
of
Children
and
Families
Economic
Self-Sufficiency
Program
determines
financial
eligibility.
For
additional
information
about how
this
process
works,
see
OPPAGA
Report
No. 07-12,
February
2007.
Each
waiver
has
additional
eligibility
criteria.
For
example,
clients
in the
ALE and
NHD
programs
must meet
at least
one of
several
impairment
criteria,
such as
requiring
some or
total
help with
a
specified
number of
daily
tasks
essential
for
independent
living
(such as
eating,
dressing,
bathing),
having a
diagnosis
of
Alzheimer’s
disease
or other
dementia,
or having
a
degenerative
or
chronic
medical
condition
that
requires
nursing
services.
The NHD
waiver
has the
strictest
eligibility
criteria.
For more
information
about the
eligibility
criteria
for the
various
waivers,
please
see the
Summary
of
Programs
and
Services
on the
department’s
website.
What
services
are
provided
through
the
waivers?
While
each of
the
Medicaid
Long-Term
Care
Waivers
provides
a
different
set of
services,
they all
provide
long-term
care
services
intended
to delay
or
prevent
nursing
home
placement,
including
case
management,
chore
services,
companion
services,
personal
care,
nursing
and
physical
therapy.
The
ADA
waiver
provides
services
on a
fee-for-service
basis
(i.e.,
the
program
pays
providers
a fee for
each
service
received
by
recipients).
In
addition
to the
services
listed
above,
the
waiver
provides
adult day
health
care,
attendant
care,
case
aide,
consumable
medical
supplies,
counseling,
emergency
alert
response,
environmental
modifications,
escort,
family
training
and
support,
home-delivered
meals,
homemaker,
pest
control,
respite,
risk
reduction,
specialized
medical
equipment
and
supplies.
The ALE
waiver
supplements
services
available
in
assisted
living
facilities
for
residents
with
heavy
care
needs
that
exceed
the cost
of
standard
services
provided
by the
facility.
In
addition
to the
services
listed
above,
the
waiver
provides
attendant
call
system,
attendant
care,
behavior
management,
homemaker,
incontinence
supplies,
medication
management,
occupational
therapy,
specialized
medical
equipment
and
supplies,
respiratory
therapy,
speech
therapy
and
therapeutic
social
and
recreational
services.
The NHD
waiver
provides
the most
comprehensive
set of
waiver
services
through
managed
care
organizations
including
adult day
health
care and
assisted
living
services.
Unlike
the
ADA
and ALE
waivers,
the NHD
waiver
also
provides
Medicaid-covered
medical
care,
such as
physician
services
and
prescribed
drugs.
NHD
providers
also are
required
to
provide
nursing
home care
and are
paid a
capitated
monthly
rate for
the
clients
they
serve.
Since it
is far
more
costly to
pay for
nursing
home care
than to
pay for
services
needed to
keep
participants
in the
community,
diversion
providers
have an
incentive
to ensure
that
participants
receive
the
services
they need
to avoid
nursing
home
placement
for as
long as
possible.
What
is the
role of
the
department
and Area
Agencies
on Aging,
in
administering
waiver
services?
The
department
allocates
waiver
spending
authority
for the
ADA
and ALE
waivers
to each
of
Florida’s
11 Area
Agencies
on Aging,
which
enter
into
contracts
with
service
providers
to
deliver
services.
Area
Agencies
on Aging
operate
as public
or
non-profit
organizations.
The
agencies
plan,
fund,
coordinate,
and
monitor
programs
and
services
for
individuals
in their
planning
and
service
areas.
Area
agencies
designate
and
contract
with lead
agencies
in each
county to
provide
case
management,
which
includes
collecting
medical
information
to assess
applicants’
needs for
services.
In
some
cases,
lead
agencies
serve
multiple
counties.
The
ADA
and ALE
waivers
operate
state-wide.
The
department
directly
contracts
with
Nursing
Home
Diversion
managed
care
organizations
to
provide
services
around
the
state.
As
of August
2007, NHD
providers
served
clients
in 28
counties.
The state
has
federal
approval
to
provide
NHD
services
in 49
counties.
How
many
clients
do the
waivers
serve?
During
Fiscal
Year
2006-07
the ADA
Waiver
served
13,377
seniors,
the ALE
Waiver
served
4,613
seniors,
and the
NHD
Waiver
served
13,757.
As of
August 1,
2007 the
department
was
serving
the
following
numbers
of
seniors:
|
|
• |
10,494 |
on
the
ADA
waiver, |
|
|
• |
3,273 |
on
the
ALE
waiver,
and |
|
|
• |
11,014 |
on
the
NHD
waiver. |
What
potential
nursing
home
costs
might
have been
avoided
by
serving
clients
on the
waivers?
The
Department
of Elder
Affairs (DOEA)
estimates
that the
state
saved
$2.14 of
nursing
home care
for every
dollar
spent on
ADA
Waiver
services,
$2.74 for
every
dollar
spent on
ALE
waiver
services,
and $1.45
for every
dollar
spent on
NHD
services
during
Fiscal
Year
2006-07.
However,
these
estimates
do not
reflect
all
Medicaid
costs for
the
state,
such as
hospital
costs or
prescription
drug
costs for
persons
served by
the
ADA
and ALE
waivers.
It
also does
not
consider
nursing
home
costs for
people
who leave
the
waivers
to enter
a nursing
home.
According
to a May
2006
OPPAGA
report,
it has
been more
costly to
serve
frail
elders in
the NHD
program
than to
serve
similar
frail
elders in
the other
DOEA
Medicaid
waivers.
The total
Medicaid
costs for
people
served in
the NHD
program
exceeded
those of
frail
elders in
the
ADA
and ALE
programs
and of
frail
elders
who were
not
enrolled
in any
Medicaid
community-based
waiver.
However,
this cost
difference
has
narrowed
and may
no longer
exist due
to recent
rate
reductions.
The NHD
program
has
successfully
delayed
participants'
entry
into
nursing
homes.
While all
three
waivers
delayed
nursing
home
placements,
the NHD
program
was more
successful
than the
ADA
and ALE
programs
in
delaying
nursing
home
placement.
For
additional
details,
please
see
OPPAGA
Report
No. 06-45.
Other
performance
measures
and
standards
for
department
home and
community-based
long term
care
services
may be
found in
its
Long
Range
Program
Plan
on its
website.
How
are the
waivers
funded?
The
Medicaid
waivers
are
funded
through a
combination
of
federal
Medicaid
dollars,
state
general
revenue,
and the
Tobacco
Settlement
Trust
Fund.
For
Fiscal
Year
2007-08,
the
Legislature
appropriated
the
amounts
shown
below.
|
|
Waiver |
|
Total |
General
Revenue |
Medicaid
Funds |
Tobacco
STF |
|
|
ADA |
$ |
85,485,333 |
29,573,330 |
47,912,003 |
8,000,000 |
|
|
ALE |
$ |
33,186,632 |
10,128,406 |
18,058,226 |
5,000,000 |
|
|
NHD
1 |
$ |
217,550,045 |
93,874,034 |
123,665,984 |
0 |
|
|
1
The
total
for
NHD
includes
$10,027
from
the
Grants
and
Donations
Trust
Fund. |
The
Legislature
does not
appropriate
FTEs for
the
ADA
and ALE
waivers.
Waiver
services
to elders
are
provided
by
outsourced
providers.
Most
ADA
and ALE
administrative
duties
are
performed
at the
local
level by
Area
Agencies
on Aging.
The
Legislature
appropriated
$0.9
million
for 10
full-time
and 3 OPS
positions
to
administer
the NHD
waiver.
State
general
revenue
accounts
for 50%
of the
funding,
and the
remaining
50% is
derived
from
federal
Medicaid
funds.
Current
issues
The 2005
Legislature
(Ch.
2005-133,
Florida
Statutes)
directed
the
Agency
for
Health
Care
Administration,
in
partnership
with DOEA,
to
develop a
comprehensive,
integrated,
fixed-payment
health
and
long-term
care
Medicaid
waiver
program
providing
all
Medicaid
services
to
seniors
age 60
and older
through
managed
care
providers.
The 2007
Legislature
passed
legislation
(Ch.
2007-82,
Florida
Statutes)
that
significantly
altered
the
design of
the
integrated,
fixed
payment
program,
which is
now
called
Managed
Integrated
Care.
The 2007
legislation
added
individuals
under the
age of 60
who are
recipients
of both
Medicare
and
Medicaid
to the
population
eligible
to enroll
in the
program,
made the
Miami-Dade
and
Central
Florida
areas the
program
pilot
sites,
made
enrollment
in the
program
voluntary
in both
pilot
sites,
and
eliminated
certain
requirements
for
competitive
procurement.
The
Agency
for
Health
Care
Administration
and
Department
of Elder
Affairs
are
working
on
implementation
plans for
the new
program.
vienna
medical
insurances
accepted
Vienna
Medical
works
with
most
primary
insurances.
Below
you
will
find
our
main
contracted
insurance
companies.
For all
insurances
and
workers
compensation
companies
click
here.
Medicare
Guidelines
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